Terms of Use

Last updated: 2026-05-24

These Terms of Use govern your use of the website at https://relysnowremovalgrandrapids.com/ (the "Site"), which is operated by RELY Snow Removal ("we," "us," "our"). By using the Site you agree to these terms. If you don't agree, please don't use the Site.

1. Information on the Site

We do our best to keep the information on this Site accurate, but service descriptions, pricing examples, photos, and timelines shown here are for general guidance only. Nothing on the Site constitutes a binding offer or professional advice for your specific property.

2. Quote Requests Are Not Contracts

Submitting a quote request through the contact form is a request for information — not a contract. Any work RELY Snow Removal performs for you is governed by a separate written estimate or contract signed by both parties. Until that document is signed, no work is scheduled and no price is final.

3. Service Performance

We stand behind our snow and ice management services. Storm severity, timing, weather conditions, and access at each property can affect response times and outcomes; any service guarantee applies under the conditions described in the signed contract or seasonal agreement.

4. Intellectual Property

All content on this Site — text, images, logos, and design — is owned by RELY Snow Removal or its licensors and is protected by copyright and other applicable laws. Don't copy, redistribute, or use any of it for commercial purposes without our written permission.

5. Third-Party Links

Links from this Site to third-party sites are provided as a convenience. We don't control and aren't responsible for the content, privacy practices, or policies of those sites.

6. No Warranties

The Site is provided "as is" without warranties of any kind, express or implied, including (but not limited to) implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

7. Limitation of Liability

To the maximum extent permitted by law, RELY Snow Removal will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site. Our total liability for any claim arising from the Site is limited to one hundred US dollars ($100).

8. Governing Law

These terms are governed by the laws of the State of Michigan, without regard to its conflict-of-law principles. Any dispute will be heard in the state or federal courts located in Kent County, Michigan.

9. Changes to These Terms

We may update these terms from time to time. The "last updated" date at the top will reflect any changes. Your continued use of the Site after a change means you accept the updated terms.

10. Contact

Questions about these terms? Contact:

RELY Snow Removal
2335 Burton St SE
Grand Rapids, MI 49506
(616) 883-2471

Hours: Mon – Fri 8am to 6pm